Terms of Sale
1. Payment for Goods
1.1. All orders must be paid for in full at time of purchase.
1.2. No stock will be released or ordered from suppliers until payment for order is received in full.
2. Collection of Goods (excluding Clearance and ‘Display’ Goods)
2.1. All goods must be collected within four weeks of the order being fulfilled in store (excluding Clearance and ‘Display’ Stock, see section 3.).
2.2. If an order has not been collected within four weeks, all goods will be returned to stock, and a 20% restocking fee will apply. No prices will be honoured if goods are re-ordered, and Local Lighting will not be responsible if goods are no longer available when re-ordering.
2.3. Local Lighting will contact you via phone or SMS when the order has been fulfilled in store.
2.4. Unless arranged prior to purchase, orders will not be delivered. Charges and wait times may apply for delivery.
3. Sale of Clearance and ‘Display’ Goods
3.1. All Clearance and ‘Display’ Stock must be paid for in full at time of purchase.
3.2. All Clearance and ‘Display’ Stock must be collected at time of purchase.
3.3. ‘Display’ Stock is purchased ‘As-is’ and may not be sold with original packaging. Local Lighting will not be responsible for any blemishes or imperfections in the finish of ‘Display’ Stock.
3.4. All ‘Display’ stock should be checked for any imperfections prior to purchase.
3.5. All Clearance and ‘Display’ stock is covered by the goods standard warranty.
3. Personal Information
3.1. A name and contact phone number must be provided for all orders. Orders will not be processed without this information.
3.2. A delivery address must be provided for all orders where delivery has been arranged. Delivery will not be arranged for orders without this information.
3.3. All personal information will be used in accordance with all Government regulations, and our privacy policy.
4. Faulty goods:
4.1. All fittings are covered by a warranty as indicated by Consumer and Business Affairs. The warranty period and conditions vary for each product. We will only cover faults in products within this time frame and within these conditions.
4.2. We reserve the right to pass on a warranty claim to the relevant supplier.
4.3. Contact us either by phone or email as soon as a fault is discovered. We will then provide you options relevant to your product.
5. Damaged goods:
5.1. Contact us via phone or email within 14 days of collection/delivery of any faults or damages in new goods directly after purchase. We will not cover any damages after this time.